Testimonials

  • Gabriella Garcia
    Gabriella Garcia
    03:23 29 Jun 20
    Serenity and her assistant Nicky did my wedding hair and makeup in June 2020, including bride hair and makeup, bridesmaid hair and makeup and mother of the bride and mother of the groom makeup. I was in a bit of a unique situation of re-organising my wedding at the last minute after our original plans were cancelled by the Level 4 Covid-19 lockdown. As a result, I got in touch with Serenity only about a week before my wedding day. I was very lucky that Serenity happened to be free (she must normally be booked out well in advance!!!) because she was simply amazing. From the very beginning Serenity was super easy to deal with and very helpful. She was easy to communicate with and responded to my calls and emails really promptly, which is exactly what you need when you are trying to plan a wedding (especially when you are trying to plan it in a week during stressful Covid times!) Since the wedding was so close, I opted not to have a trial with Serenity. I thought that this might make me a bit nervous but actually, I felt completely at ease the entire time. Serenity asked for some photos of hairstyles that I liked in advance so that she could be well prepared, which put me at ease, and sent me instructions for what we needed to do in advance of the day (e.g. when to wash hair etc.). On the day, Serenity and Nicky arrived early and got stuck in straight away. I was really impressed by how well equipped they were - Serenity even brought a ring light with her to make sure we had great lighting for getting ready! They got on well with everyone and it was really nice to have them join us as we prepared for the wedding! They were super calm and efficient. One thing I really appreciated was that Serenity was really helpful with making suggestions and taking initiative. I didn't have strong feelings about my makeup look and instead of just leaving me to flounder and try and figure it out, she made lots of great suggestions and took charge, which was exactly what I wanted! This was really helpful for the mums as well, who weren't too sure what to ask for etc. Everyone, including me, was so happy with their hair and makeup looks! Serenity and Nicky did an absolutely amazing job. I felt super beautiful and confident which is exactly what you want on your wedding day! My skin looked flawless (Serenity is pro at this in particular) and my hair and makeup lasted all day and all night. I highly recommend Serenity and her team - if you are thinking of booking them, go ahead and do it - you will absolutely not be disappointed.
    Eloise Jack
    Eloise Jack
    09:24 13 Mar 20
    I’ve never felt more beautiful than I did on my wedding day, and that’s hands down thanks to Serenity! Serenity understood exactly what I was after, almost like she read my mind. And when I couldn’t decide what to do with my hair, she was so incredibly accommodating and relaxed - she made what could have been an angsty process so easy, fun, and stress-free. Serenity’s got such an outgoing, friendly personality, and she and her assistant both got along with me and my bridesmaids like a house on fire, and helped give us such a fun and chilled start to the day. But most of all, she’s just bloody incredible at her job!!! My hair and make-up looked better than I ever could have imagined, and I feel so lucky to have chosen Serenity to be part of the most beautiful day of my life ❤️
    Amber Horton
    Amber Horton
    04:41 02 Jan 20
    Serenity made me look and feel 10 years younger for my 20th Wedding Anniversary party! Thank you so much!
    Roxanne McArthur
    Roxanne McArthur
    00:35 08 Dec 19
    Just want to say a huge thank you for all your amazing work on my wedding day, I loved how you got into my head and gave me exactly what I was hoping for. My hair and make-up turned out amazing - so natural. You were also such a pleasure to deal with on the day. You’re a true professional Serenity - thank you.
    Jaz Woods
    Jaz Woods
    01:34 30 Oct 19
    The end result, for the price I paid & expectations I had of Serenity Makeup just didn't quite stack up. My artist was lovely but if you're after a very glam look (which I definitely was & thought that was clear) I would recommend making sure you're booked with a well experienced artist or unfortunately look elsewhere. I've had much better at a lesser cost.
    Kathryn Go
    Kathryn Go
    09:31 28 Nov 18
    I needed to have my hair and make up done for a wedding in Auckland in which I was one of the principal sponsors. I went online and found Serenity, who was very responsive. She replied to my text within minutes and arranged to have Kirsten go to my hotel a few hours before the wedding. Kirsten was very calm and asked me how I wanted to look and proceeded on that basis. The end result? I got lots of compliments on how gorgeous I looked! Thank you Kirsten and Serenity 🙂 You guys rock!
    Maiane Cassanego
    Maiane Cassanego
    02:02 27 Nov 18
    I had a bridal trial last Saturday and I cant thank Serenity enough for the amazing job she done, also all the advice in regards products. Outstanding service!!!
    Lisa Murphy
    Lisa Murphy
    00:43 23 Aug 18
    AMAZING artists. I could not have asked for more. They did my daughters Hair and Make up for her first school ball BEAUTIFULLY. She looked stunning. If there are any parents out there looking for hair and make up artists I HIGHLY recommend Serenity. Professional, Personable and so easy to deal with! A credit to their craft!
    Rudy Sage
    Rudy Sage
    08:47 02 Jul 18
    Serenity has been very helpful and professional with her advice. If you are looking for an exclusive service with attention to detail she is the right person to see. Its amazing to see her multitask and deliver a result that exceeds any expectation. Highly recommended for weddings, make up training and TV work including editorial tasks. The only issue you may have is that she is in high demand so get your booking in early!
    Nicola Cook
    Nicola Cook
    02:58 26 Feb 18
    Serenity was the make-up artist for my wedding day a couple of weeks ago and I couldn't have been happier with having her as part of my day. From the moment I emailed her she was incredibly professional and organised, I had a car mishap on the morning of my trial and she was so accommodating and was able to squeeze me in a few hours later. On the morning of my wedding I had been rushing around trying to get things done and worked myself up in a bit of a stress, but as soon as I sat down in the make-up chair with her she made me feel so much calmer in her presence. My make-up looked so amazing, particularly my skin, I have never felt as beautiful and confident as I did that day. She also did the make-up for my Mother and 3 bridesmaids who also looked incredible and the make-up held all day in the hot sun and the dance floor until 2am! I will definitely be reaching out to her again for any future events.
    Courtney Challis
    Courtney Challis
    02:49 25 Jan 18
    Serenity and her team did an outstanding job on not only completing my hair and makeup for my wedding but an additional 4 bridesmaids and mother of the bride. From the start Serenity was easy to communicate with, polite and very organised. Prior to my wedding, I was sent a timetable of how the make up and hair will run for the day, creating one less job for myself. Just what every bride to be needs! My hair and make up stayed perfectly throughout the day and I had multiple compliments about my makeup from not only guests, but other friends who were also makeup artists. I would without a doubt recommend Serenity and her team for any occasion.
    nick elderton
    nick elderton
    06:08 23 Jan 18
    Thank you Serenity and Sita for doing mine and my bridesmaids make up and hair for my special day the make up was "Amazing" and stayed on right through the day and night and same with the hair. I would definitely recommend you with your warm and funny sense of humor that just makes you feel at ease and would absolutely love to go back and have this done again when I have an occasion to go to, so thank you very much for making me amazing! 🙂 xxx Karen,Vanessa and Faith xxx
    Emma McLeod
    Emma McLeod
    23:58 02 Jul 17
    Unreservedly and with the utmost confidence, I endorse Serenity Makeup. I write this as an Australian, who visited New Zealand at short notice for a function seeking a hair and makeup artist, and someone who is a regular client of such artists. I found Serenity Makeup through Google. The entire Serenity experience was incredibly professional - timely responses, very well organised, polite and accommodating. Most importantly, the makeup artist was wonderful and over-achieved her challenging objective of glamorising a 50yo! My artist was charming, engaging and knowledgeable. I highly recommend Serenity Makeup.
    Amy Van Ossenbruggen
    Amy Van Ossenbruggen
    06:01 19 Jun 17
    Hannah did a brilliant job on bridal hair and makeup for myself and my bridesmaids and for my 16-year old step-daughter. Everything was quick and easy on the day - we even ran early! She made the hairstyles I liked work for my shorter hair. The makeup lasted remarkably well all evening. And ahead of time Serenity was very responsive to emails and well organised. Would definitely use Serenity's services again.
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